You can add your WSB Visa® Credit and Debit Card to Apple® Pay. Enjoy the convenience of making purchases using your iPhone®, iPad® or Apple Watch®.
It's easy to set up
Step 1: Link Your Cards
Link your West Suburban Bank credit and debit cards to your eligible device. If you want to use Apple Pay with more than one device, you need to add your card to each device separately.
Step 2: Use Your Device to Pay
Pay for your purchase wherever you see one of these symbols. Use your Touch ID or Passcode and hold your phone near the payment reader to complete your transaction.
Step 3: Manage and View Your Recent Transactions
Manage and view your recent transactions in your Apple Pay wallet.
For additional information and demonstration videos, we encourage you to visit Apple Pay support site at https://support.apple.com/en-us/HT204506
Be sure to use our mBanking service to keep track of all your account activity 24 hours a day, 7 days a week.
Please click here for a list of terms and conditions.
Frequently Asked Questions
What is Apple Pay?
Apple Pay is a payment feature integrated into your Apple device's Wallet app. You can add your West Suburban Bank (WSB) Debit Card and Credit Card to Apple Pay to make purchases at participating retailers.
Which devices can I use with Apple Pay?
Apple Pay is available on eligible iPhones, iPads, Apple Watches, and Mac devices using the latest operating systems. For an up-to-date list of eligible devices, please go to https://www.apple.com/apple-pay/
Which WSB Debit Cards and Credit Cards can I use with Apple Pay?
Consumer and Business WSB Debit Cards can use Apple Pay. Health Savings Account Debit Cards are not eligible.
Can I use multiple WSB Cards with Apple Pay?
Yes, you can load multiple cards for each Apple Pay enabled device (iPhone, IPad, Apple Watch). Cards are not shared across devices, requiring that if you want the same card on two different devices, load the card on each device separately.
Is Apple Pay free to use?
The Apple Pay app is free. West Suburban Bank does not charge to use Apple Pay. However, be aware that charges from your mobile carrier may apply depending on your data plan.
How do I add my WSB Debit and Credit Card?
Access the Wallet app on the Apple device and follow the Wallet prompts to add your WSB Debit and Credit Card to the device. Once your information is verified, you should receive notification that your WSB Debit or Credit Card is available for use in Apple Pay.
Why am I being asked to verify my WSB Debit or Credit Card?
For security purposes, you may be asked to provide additional verification to add your WSB Debit or Credit Card to Apple Pay. If necessary, upon entry of your card information, instructions will display. Follow these instructions to complete the card registration process. Once your information is verified, you should receive notification that your WSB Debit or Credit Card is available for use in Apple Pay. If you are unsure of your card status, please call us at: 630-652-2000.
What is a default card, and how do I set my WSB Debit or Credit Card as the default?
Your Apple Pay default card is the card that is automatically used every time you make a purchase. If you have more than one card in the Wallet, you can select WSB Debit or Credit Card as your default card within your device setting. See the Wallet & Apple Pay section to set your default card.
Where can I use Apple Pay?
For both in-store and in-app payments, look for the payment symbol at participating Apply Pay merchants. View the full list of participating merchants at www.apple.com/apple-pay
How secure is Apple Pay?
Apple Pay's security features aim to make payments more secure than traditional payment methods. For more information on how Apple Pay secures its payments, please go to: www.apple.com/apple-pay
Are my Apple Pay purchases covered by West Suburban Bank's fraud coverage?
Yes, WSB Debit and Credit Card purchases made through Apple Pay are monitored by the West Suburban Bank fraud and risk detection systems - just like your everyday debit and credit card purchases.
What if I still have questions or need help with Apple Pay?
For additional assistance, please feel free to make an appointment with us, call a Customer Service representative at 630-652-2000 or visit www.apple.com/apple-pay